Admin & Office / NGOs

Operations Assistant

Full Time

Job Description

The Aquaya Institute is a non-profit research and consulting organization dedicated to improving health in the developing world. We deliver the knowledge and tools that are required to achieve universal access to safe water and sanitation.

Aquaya is one of the only organizations in the water sector that combines proven innovations in science and technology with on-the-ground programs. This hybrid approach allows Aquaya to develop, evaluate and implement equitable and sustainable improvements in water and sanitation. As part of this approach, Aquaya actively partners with local entrepreneurs and governmental organizations. This not only ensures that projects remain in flight but also promotes sustainability long after project completion.

About the Operations Assistant position
We are recruiting an Operations Assistant for a full-time position based in Nairobi. The Operations Assistant will report to Aquaya’s Senior Operations Manager and will support human resources, legal/governance, technology, and safety needs. We are searching for an individual who is detail-oriented, has excellent communication skills, and is eager to learn new methods and technologies. The ideal candidate will demonstrate experience in managing multiple, unrelated activities simultaneously, a high skill level and passion in navigating technology (Microsoft Office, online software, equipment, data security), and comfort with numbers. The Operations Assistant will be responsible for supporting the Senior Operations Manager with the following key activities:

New recruitment, onboarding, and training
Maintaining and updating benefit accounts (health insurance, pensions, etc.)
Payroll and time tracking
Contracts and policies, internal and external
Tracking equipment, subscriptions, and licenses
Updating and disseminating safety information
Other projects as needed

Criteria for the position

The following qualifications are necessary for this position:

Bachelor’s degree – preferably in finance, law, data science, or environmental science.
Experience working in administration or operations.
Experience working with non-profit organizations.
Strong numeracy and analytical skills.
Advanced Excel Workbook and technology skills required.
Good problem-solving and time management skills.
Highly organized and detail-oriented.
Commitment to living in Nairobi on a full-time basis. Working remotely or maintaining a part-time residency in Nairobi are not options for this position.
Fluency in English.
We are also looking for the following skills and attributes:
Interest in learning new technologies and data security.
Previous work experience working with staff from other countries.
Strong work ethic and a commitment to delivery.
Excellent verbal, written, and interpersonal communication skills
Outstanding organization and time management skills, with an attention to detail and an ability to establish systems to manage constant flows of information and deliver on deadlines.
Proven ability to work closely with a small team and to successfully manage multiple and changing priorities in a fast-paced, dynamic environment, while maintaining a positive and productive attitude and a good sense of humor!
Compensation and Benefits
This is a full-time position, with an initial 3-month probationary period. Aquaya offers competitive salaries that are commensurate with experience. Benefits include medical insurance and enrollment in a pension plan.

How To Apply

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