Customer service and support / Information Technology

Helpdesk Administrator

Full Time

We currently have an exciting career opportunity for Helpdesk Administrator. The position holder will report to the Group Chief Information Officer and will be based at Head Office, Nairobi.

Role Purpose
The job holder will be responsible for the provision of technical support within the ICT Helpdesk (communications mobile systems and networks), including architectural design, functionality, and security. The job holder will also oversee the management of the day-to-day operations of the ICT Helpdesk Team, ensuring effective, efficient, and best value ICT services are provided.

Qualifications
1.Bachelor of Science Degree in Computer Science or any other related field.
2.Microsoft Certified Systems Engineer Qualification.
3.CCNA/ITIL/PRINCE 2 Project Management Qualification

How To Apply

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