Operations Assistant

Full Time

Starting date: Immediately Who are we?

Kilimall is Kenya’s largest online shopping mall. It was launched in July 2014 with the mission of becoming No.1 E-commerce platform in Africa. Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.

We invite you to be part of our team by submitting your application to the following role bases in Nairobi.


The incumbent will be responsible for opening more KiliShop, improving Kilishop’s work, quality of service and brand coverage in the assigned region.


Expanding of Kilishop in the assigned
Management of Kilishop operation in the region, including but not limited to Kilishop’s management, supervision and
Regional marketing and
Product promotion and project implementation of Kilishop in the region
Business resource integration and deployment

Required Skills and Competencies:

Minimum of a Bachelor’s degree in Business Management related course or any other relevant course
Regional shops management experience is preferred
Good communication skills and customer service awareness
Strong ability of organization and coordination and business negotiation
High work efficiency and ability to identify problems and solve them
Good interpersonal skills, strong sense of teamwork, practical and able to work under pressure
Strong career ambition, curiosity and self-motivation
Good command of Microsoft Word, Excel and PPT

How To Apply

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