Admin & Office

Branch Administrator

Full Time


Job Purpose

Responsible for overall smooth running of the branch operations, developing and growing the business by establishing and maintaining good working relationship between various stakeholders at the branch level


Duties and Responsibilities

i. Responsible for the day to day operations within the branch and the overall supervision of all staff

ii. Develop effective marketing strategies at the branch level by creating viable sales and marketing plans.

iii. Ensure proper documentation is kept within the branch and all communication and transactions are recorded properly.

iv. Ensure effective and efficient customer service delivery and in line with the Society’s Customer Service Charter.

v. Ensure compliance with the relevant statutory, legal and regulatory requirements in execution of branch operations.

vi. Make sure reporting is in accordance with the laid down Society’s reporting structures.

vii. Ensure compliance with occupational, safety and health requirements.

viii. Offer leadership to and manage performance and professional development of branch staff.

ix. Guarantee security of employees, cash and other valuable Society assets and documents.

Minimum Academic and professional Qualifications & Experience

·         A Bachelor’s degree in a business related course or its equivalent from a reputable institution

·         Professional qualifications will be an added advantage. KIB, CPA K

·         Proficiency in computer skills.

·         A diploma in Co-operative management will be an added advantage

·         Relevant experience at supervisory level in the financial sector.

Knowledge and Attributes

28 Years of age and above.
Sound knowledge of Financial Services and Cooperative laws and regulations.
Excellent leadership skills.
A person of integrity, team player with effective communication skills.
Strategic thinker with good business acumen.


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