Customer service and support

Customer care representative

Full Time

Job Description

The incumbent will be responsible for issuance of quotations, providing excellent customer service, capturing accurate customer information and ensuring quality documentation as per the company’s specifications

KEY TASKS AND RESPONSIBILITIES

Debiting of premiums and processing of policy documents
Debiting and processing of renewal endorsements
Processing and checking of underwriting Documents
Issuing of Endorsements
Issuing & signing of Motor Certificates
Issuing and signing of yellow cards
Review and dispatch of notices
Ensure that work is done within the set standards of service
Do a detailed weekly mail reports on outstanding work.
Give quality customer service to all our clients.
Safe keeping of motor certificates and yellow cards.
Perform any other duties as may be required by the management.

SKILLS AND COMPETENCIES

Good Communication Skills
Computer Literate
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Bachelors Degree
Industry qualifications an added advantage.
1 year experience in the Insurance industry

How To Apply

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