Admin & Office / Customer service and support

Customer relations officer

Full Time

LOCATION: NAIROBI

We offer courier services and looking for a Customer Relations Officer to be based in our Nairobi Office.

Salary Offered: 25,000

Administration

Keeping the Office Clean and Organized
Receiving Calls and handling queries
Handling walk-in customers and closing walk in sales.
Handling all incoming mail (Physical mail and email)
Maintaining supplier and customer database in soft copy.
Preparing and processing all customer invoices and payments.
Following up on payments from customers.
Co-ordinate with company riders for collections and deliveries.
Allocate and manage rider delivery schedule on a daily basis to ensure balance and efficiency of deliveries.
Performing any other duties that may be assigned.
Requirements

Minimum Education level: Diploma in Business Management
One year working experience
Good IT Skills Ms Office suite (Word, Excel)
Organized and responsible
Good multi-tasker with attention to detail
Ability to meet strict deadlines
Efficient and a quick learner
Good Customer Service Skills

How To Apply

Click on “Apply for job” button below to Apply. For Premium Members and for premium Membership (OPTIONAL) CLICK HERE.

For inquiries click on the WhatsApp button below