Customer service and support

Customer Service Representative

Full Time

Standard Focus Outsourcing Ltd is a contact center with branches throughout the globe embarked on a strong growth curve in Africa. We have built a strong, dynamic client base built upon providing exceptional customer service and client focus to the Gaming Industry under Asian Betting.

About the job
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about products, promotions, bonuses and updates.
Work with internal departments to meet customer’s needs
Data entry in various platforms

Qualifications

At least 1 – 3 years’ of relevant work experience preferably in Gaming Industry.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

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